A quick update regarding feedback we've received over at ITIL Prime. Every now and then we'll receive feedback regarding the ITIL practice questions offered for either the ITIL V2 or ITIL V3 exam. One of our members, in taking the ITIL practice tests, recommended some ways to improve the reasoning for certain ITIL practice questions. As a result, we at ITIL Prime have performed an internal review on most of the ITIL V3 questions, and have done our best ensure the reasoning behind correct responses are as concise as possible. Thanks again for your feedback regarding our ITIL practice exams.