Wednesday, October 31, 2007

The ITIL Test Lives On

We're hearing rumors that the ITIL V2 Foundation exam may not be dying out as soon as we had anticipated. Initially, it was reported that the ITIL V2 exam was going to be phased out by the end of 2007; but we're starting to hear that the exam may indeed continue to be offered until the end of 2008? Whoa!

Part of this is due in fact that the Service Support and Service Delivery processes (and function) are finally catching on within organizations that the new ITIL V3 Service Lifecycle concepts are a bit too broad. It makes sense; why deprecate an entire set of ITIL processes just as organizations are building tools and governance around them? On the other hand, maybe the iTSMF should have done a bit less to reinvent the wheel. ITIL V2 fits so well within a service oriented organization, that the new ITIL V3 processes look a bit, well, general (trying to kill too many birds with one stone).

As always, visit our site for up to date ITIL test content and practice exams for both the V2 and V3 ITIL certification.

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