ITIL V3 Exam Prep - Endorsed by ITIL's Accreditor!

Its official. APMG, the official accreditor of ITIL, has assessed the ITIL Prime exam prep system and issued a formal endorsement of our site! This makes ITIL Prime the only ITIL exam prep site to have been reviewed, assessed, and approved by the official ITIL folks themselves.

To view our formal endorsement among other ITIL-approved software tools, please visit the APMG's official listing of ITIL endorsed products.

ITIL V3 Foundation Exam - it's baaaack!

Just a quick update to confirm that the ITIL v3 Foundation exam is available (again) via Prometric. A quick check on the Prometric web site shows that EXIN currently offers the ITIL v3 test under "EX0-101".

Now there's nothing stopping all of you ITILers from scheduling the exam on your own. And if you do plan on self studying for the exam, be sure to check out our extensive ITIL v3 Foundation exam prep at ITILPrime.com.

ITIL V3 Exam - Where art thou?

So the saga continues on the accessibility of the ITIL v3 exam. As you may recall, the ITIL v3 exam was initially available via both Prometric and Vue testing centers. And then, alas, they were yanked unceremoniously from both services; leaving fine ITILers worldwide with little options on where to get test for their new ITIL v3 foundation certificate.

Fast forward, and we've been receiving word from our loyal ITIL Primers that Vue will be offering the ITIL V3 Foundation exam starting April 3rd. Still no word on when Prometric will be offering the exam, but we expect it to follow shortly.

This means that those self studiers who may not have the access (or funds) to a proctored exam via in-course ITIL Foundation instruction; can now self study and schedule their own exam, once again. And as a gentle reminder, ITIL Prime continues to provide thorough ITIL Foundation preparation for the ITIL v2 and ITIL v3 exam.

Looking to Assess Your Team's ITIL Knowledge? Wellhire.com

We've been working hard to launch a new service, Wellhire.com, which tests team member and job candidate knowledge on a whole host of subjects, including ITIL. For you folks who may be looking to assess new job candidates, or simply want to guage your team's aptitude, Wellhire.com provides standardized ITIL assessments which clearly show your team's performance.

Although its still in Beta, come take a look!

The ITIL Test Lives On

We're hearing rumors that the ITIL V2 Foundation exam may not be dying out as soon as we had anticipated. Initially, it was reported that the ITIL V2 exam was going to be phased out by the end of 2007; but we're starting to hear that the exam may indeed continue to be offered until the end of 2008? Whoa!

Part of this is due in fact that the Service Support and Service Delivery processes (and function) are finally catching on within organizations that the new ITIL V3 Service Lifecycle concepts are a bit too broad. It makes sense; why deprecate an entire set of ITIL processes just as organizations are building tools and governance around them? On the other hand, maybe the iTSMF should have done a bit less to reinvent the wheel. ITIL V2 fits so well within a service oriented organization, that the new ITIL V3 processes look a bit, well, general (trying to kill too many birds with one stone).

As always, visit our site for up to date ITIL test content and practice exams for both the V2 and V3 ITIL certification.

The ITIL V3 Exam and Prometric

It happened again. Today at ITIL Prime we received another email from a user confused about which ITIL exam was being offered by Prometric. We had to politely remind them that, as of right now, Prometric still offers the ITIL V2 exam only. How is it that the ITIL V3 Exam was developed months ago, yet the largest administrator of computer based testing does not yet have it available? Well, its not really Prometric's fault.

Getting the ITIL V3 exam on monitors and in front of test takers really isn't the responsibility of the big P. Rather, organizations like EXIN and ISEB need to get on the ball and offer the ITIL V3 exam for use by the testing centers. The question really becomes: Why is it that the EXIN and ISEB ITIL V3 exams are only available via a course proctor? It seems like its time for these two organizations, along with APMG (a new contributor to the ITIL V3 texts), need to get on the ball. As always, ITIL Prime is there to provide you with the ITIL practice exams necessary to beat the real test.

Reliable ITIL Practice Exams

We can't speak for the handful of other sites that offer ITIL practice exams, but we know that our ITIL content is reliable- all of the ITIL practice questions were written and verified by ITIL Prime authors who hold an ITIL certification. Another reason, is that we can actually point to the reference material where we based ITIL practice questions on. We're starting to see sites pop up which "recycle" questions from one another; this is a bit suspicous, as a lot of the free ITIL question "sources" are not so reliable.

Over at ITIL Prime, we often look at the multitude of "free" test prep content offered on scrupulous sites with a weary eye. Brain dump sites are popping up left and right, and ITIL test takers are starting to take them seriously. Why be careful around these types of ITIL prep sites? Well, as an example, we performed a little experiment where we downloaded a collection of these low cost ITIL practice questions (we won't say from which site), and discovered that almost 1/4th of the answers were blatantly incorrect. Not something the average ITIL test taker should feel confident in relying on, eh? We saw the same results when buying these question off eBay- a large portion of the "correct" responses were downright wrong. Do yourself a favor, pay the modest amount and prepare for your ITIL Foundation exam with the knowledge that you're getting the right material.